AI Sales Assistant
Your website visitors have questions at 9 PM. Nobody's answering.
Your website visitors have questions at 9 PM. Nobody's answering.

Every unanswered inquiry is a lost customer. The Waypoint AI Sales Assistant captures and
converts the leads your website is silently losing — 24 hours a day, across any industry, using AI ProForms and guardrails that keep it honest.

Live demo — watch the conversation unfold

See It In Action
This is what your visitors experience.

A real conversation — not a form. The AI Sales Assistant greets visitors, answers questions from your knowledge base, completes your AI ProForms conversationally, and generates AI Sales Summaries for your team. Watch a simulated interaction below.

Watch the full conversation unfold
What just happened?

A visitor came to a website at 9:14 PM. No staff available. Instead of bouncing, the AI Sales Assistant started a conversation, answered a question from the business’s knowledge base, and collected the visitor’s name, phone number, and appointment preference — all conversationally.

The visitor had no idea they were filling out a form. Behind the scenes, the AI completed an AI ProForm field by field through natural conversation. Your sales team gets an AI Sales Summary the next morning — including motivation drivers, urgency clues, and next-step recommendations for personalized follow-up.

Greeting customized to your brand and voice — any industry

AI ProForms completed invisibly through conversation — no static forms

Lead details and full transcript sent to your CRM instantly

Answers only from approved sources — never makes things up

AI Sales Summary with context, motivation, and next steps sent to your team

“This example shows senior living — the industry where Waypoint was founded. The same AI Sales Assistant works for healthcare, professional services, real estate, HR & recruiting, and any business with a consultative sales process.”

↻ Replay conversation

The Problem Nobody Talks About
Your website is bleeding leads
and you can't see it happening

The traffic is there. The visitors are interested. But the data shows most of them leave without ever reaching your sales team — not because they weren’t ready, but because nobody was there to meet them. We’ve been measuring this since our founding in senior living, and the pattern repeats across every industry.

93.2%
Form Viewers Who Never Start

Real data from a 34-location senior living operator. 41,643 people saw a form and walked away. The form was the barrier, not the interest. This pattern repeats across every industry.

1.7%
Average Form Conversion Rate

The average form conversion rate across all industries is just 1.7%. For every 100 visitors, 98 leave without converting. Your marketing effort deserves better than a 98% failure rate.

14.2X
Conversion Lift with AI

Conversational AI outperforms static forms by nearly 15x. When visitors can talk, they convert. When they have to fill, they flee. It’s the simplest ROI calculation in modern marketing.

17.6%
Said "Not Sure" — Needed a Conversation

Nearly 1 in 5 leads didn’t know what they needed. A form can’t guide them. A conversation can. The AI Assistant uses AI ProForms to walk them through it naturally — no matter the industry.

What the Market Is Telling Us
Businesses want AI. They just don't know where to start.

A survey of 242 businesses actively looking for AI implementation revealed a clear pattern: the market isn’t confused about whether AI works. They’re confused about who to trust with it.

The Insight That Changes Everything

44% of businesses want to automate internal processes, save time, and cut costs. Only 18% specifically mentioned revenue growth.

“Stop wasting my time” lands harder than “make me more money.” Every time.

Businesses with $15K+ budgets have completely different problems than those spending $1K-$5K. Small companies need a roadmap. Larger companies need help selling AI internally. The Waypoint AI Sales Assistant is designed so that you don’t have to figure out either. We handle everything.

4%

Mentioned budget as a blocker. Money isn’t the problem. Clarity is.

242-business AI survey, 2025
52%

“I don’t know where to start or what to prioritize”

242-business AI survey, 2025
25%

Tried AI and got limited results. Now looking for someone who can deliver.

242-business AI survey, 2025
61%
Have already tried AI. The education phase is over.
242-business AI survey, 2025
How We Work
We're not a software vendor.
We're your AI team.

Most AI tools get handed off and forgotten. We operate differently. Waypoint functions as a managed services partner — we own the configuration, the optimization, and the outcomes. You focus on your business. We run the AI.

White Glove Service
Enterprise Managed

Think of us as your dedicated AI operations team. We handle
everything from initial setup to ongoing performance
management — so you’re never left figuring out prompts,
integrations, or optimization on your own. This is a service we
run for you, not software we hand off to you.

We build your custom knowledge base from your website,
docs, and brand voice

We configure AI ProForms — the AI walks visitors through
your forms conversationally

We write, tune, and continuously refine your AI’s prompts
and guardrails

We monitor unanswered questions and fill knowledge gaps
before they become problems

We set up CRM integration and lead routing — your team just
works their queue

Dedicated Success Manager on Enterprise plans — a real
person who knows your account

60-Day Proof Period — measurable results before you make
any long-term commitment

Included in Professional Plan
Starter AI Assistant

Included in the Professional plan starting at
$209.99/location/month. The Starter AI Assistant gives your
team 24/7 AI-powered conversation without a custom enterprise
build — a fast path to getting AI working on your site.

24/7 AI coverage for your website visitors
AI ProForms integration — conversational form completion
AI Sales Summaries on every conversation
Standard analytics included

Upgrade to Enterprise for a fully managed experience with a
dedicated team behind it

How It Deploys
Standalone or part of your Navigator.
Either way, it's plug-and-play.

The AI Sales Assistant is flexible by design. Use it as your primary website conversion tool, or add it as a button inside your existing Waypoint Navigator. No rebuild required either way.

Option 1
Standalone AI Assistant

Deploy the AI Sales Assistant directly on your website as your primary conversion touchpoint. Visitors are greeted by the AI the moment they arrive — no Navigator required. Ideal for teams who want to lead with AI from day one.

Option 2
AI Button Inside Navigator

Already using the Waypoint Navigator? Add the AI Sales Assistant as a button within your existing Navigator menu. Visitors choose their preferred interaction mode — the AI is one tap away when they’re ready for a conversation.

Option 1
Standalone AI Assistant

Deploy the AI Sales Assistant directly on your website as your primary conversion touchpoint. Visitors are greeted by the AI the moment they arrive — no Navigator required. Ideal for teams who want to lead with AI from day one.

Appears as a chat widget on your site
Custom branded to match your identity
Works on any website — no redesign needed
Full AI ProForms + AI Sales Summary included
Option 2
AI Button Inside Navigator

Already using the Waypoint Navigator? Add the AI Sales Assistant as a button within your existing Navigator menu. Visitors choose their preferred interaction mode — the AI is one tap away when they’re ready for a conversation.

Adds an “Ask Us a Question” button (or any name) to your Navigator

Visitors still have all other Navigator CTAs
One platform managing every touchpoint
No additional implementation — activates in your existing setup
Pricing
Simple pricing.
No surprises.

Every plan includes the 60-Day Proof Period. The Starter AI Assistant is included in the Professional plan. Full Enterprise AI is custom — contact us for a proposal.

Professional Plan
$229.99
/mo
per location, starting at
Includes Starter AI Assistant
Starter AI Assistant (24/7)
Navigator Smart Menu
ProForms
Engagement Survey
Advanced Analytics
60-Day Proof Period
Enterprise AI Assistant
Contact Us
custom proposal required
Demo required to get started
Premium AI Assistant (24/7)
Fully managed by Waypoint team
Custom knowledge base + prompt tuning
Custom integrations + CRM routing
Dedicated Success Manager
Premium Analytics + early feature access
AI Recruitment Assistant
Built for HR & Talent Teams

The same AI Sales Assistant technology, purpose-built for recruitment. Answers candidate questions 24/7, qualifies applicants conversationally, and routes the right people to your team — without a single form to fill out.

Full pricing details at waypointconverts.com/pricing
Connects to Your Stack
Integrations that work on day one.

Waypoint layers over your existing website with no redesign required and connects to the tools your team already uses. Leads flow directly into your CRM with full context.

ProForms data can append existing CRM records or create new ones automatically. Full UTM parameter and GCLID passthrough on every lead export, enabling Google Ads offline conversion tracking and complete lead source attribution.

Offline conversion tracking enabled via GCLID passthrough on every lead export.

Not Ready for AI? Start Here.
Navigator + ProForms

Not every team is ready to put AI on their website — and that’s completely fine. Start with the Navigator and ProForms to immediately
improve your conversion rates. The Navigator acts as a digital concierge, guiding visitors to your top 4-5 actions. ProForms replace
your static contact forms with smart, branded forms that deliver 20- 200% conversion lift over standard forms.

When you’re ready, add the AI Sales Assistant and it layers right on top — no rebuild, no disruption. The choice is yours.

Two paths, same platform:
1.
2.
3.
Use everything together
Start with Navigator + ProForms

Improve conversions immediately. No AI, no complexity. Add AI later
when ready.

Lead with the AI Sales Assistant

Put conversational AI front and center on your website from day one.
Full AI Sales Summaries, invisible form completion, 24/7 coverage.

Navigator, ProForms, and AI Sales Assistant working as one
conversion engine. Most powerful option.

Two paths, same platform:
1.
Start with Navigator + ProForms

Improve conversions immediately. No AI, no complexity. Add AI later
when ready.

2.
Lead with the AI Sales Assistant

Put conversational AI front and center on your website from day one.
Full AI Sales Summaries, invisible form completion, 24/7 coverage.

3.
Use everything together

Navigator, ProForms, and AI Sales Assistant working as one
conversion engine. Most powerful option.

1.
2.
3.
Built With Guardrails
AI hallucinations are real. Our job is to eliminate them.

We don’t pretend AI is perfect. We build systems that keep it honest. Every AI Sales Assistant deployment includes multiple layers of protection that constrain what the AI can discuss and how it responds.

🛡️
Negative Keywords

Tell the AI what topics are off-limits —
pricing details, competitor mentions,
legal claims, anything. If a document has
the answer but you don’t want it shared,
the AI stays silent.

📋
Knowledge Boundaries

The AI only answers from sources
you’ve approved: your website, your
documents, your URLs. If it doesn’t have
a verified answer, it says so honestly
and routes to a human.

🔍
Unanswered Question Monitoring

Every question the AI can’t answer gets
flagged, logged, and surfaced to your
team. We fill gaps proactively — before
a visitor asks the same question twice.

🧪
Preview & Testing Environment

Test how the AI responds before it goes
live. Run scenarios, check edge cases,
and verify it handles sensitive topics
appropriately. Nothing deploys without
your approval.

🔄
Auto Re-Scraping

Your website changes. Your AI keeps up.
Source URLs are automatically re-
scraped so the knowledge base stays
current without manual intervention.

👁️
Human Conversation Review

On Enterprise accounts, our team audits
real conversations to catch anything that
slipped through. If the AI said something
off, we fix the source — not just the
symptom. Algorithms catch patterns.
Humans catch nuance.

We're not selling you AI for the sake of AI.
We’re website conversion experts who happen to use AI as one of many tools. We built this platform in the senior living industry — where families make deeply personal, high-stakesdecisions — and that standard of care shapes everything we build, no matter what industry you’re in.
The Navigator, AI ProForms, and AI Sales Assistant work together because they solve different parts of the same problem: your website visitors are interested but your website isn’t converting them. The AI doesn’t replace your sales team. It catches the leads they never knew existed, generates AI Sales Summaries with full context, and hands them over ready for follow-up.
Why It Works
1,000,000+ consumer interactions. And counting.

Our platform has processed over a million Navigator impressions, clicks, form
starts, and AI conversations. That data informs everything we build — across
senior living, healthcare, professional services, and more.

"

24 companies specifically said their challenge is
finding a trustworthy implementation partner.
They want to trust someone.

242-business AI implementation survey
"

13% said literally nothing is holding them back.
They just need someone to execute.

242-business AI implementation survey
5

More leads than traditional website forms — proven
across Navigator deployments

×
65%

Faster follow-up — reduction in time-to-first-
contact for your sales team

24/7
Always available — coverage including evenings,
weekends, and holidays
$0
Labor cost — no additional call center or headcount
needed
Getting Started
Live in a week. Proof in 60 days.

No 6-month implementation. No “phase one planning.” We get you live quickly so you can see real results with real leads.

Strategy Session

We audit your website,
identify your conversion leak,
and show you exactly where
visitors are dropping off. No
charge. No commitment.

Build & Configure

We build your AI knowledge
base from your website
content, documents, and
brand guidelines. We
configure guardrails, negative
keywords, and AI ProForms
connections.

Test & Launch

Preview the AI, run test
conversations, verify it
handles edge cases. You
approve. We deploy. Your 60-
Day Proof Period begins.

Optimize & Grow

We monitor performance, fill
knowledge gaps, and tune
conversations. At day 60, the
data speaks for itself. No
pressure. Just proof.

Ready?
Stop losing the leads you already paid for.

Your website visitors are interested. Your AI Sales Assistant makes
sure they don’t leave without a conversation — and your team gets
the AI Sales Summary to close it.

©Copyright 2026. Waypoint. All Rights Reserved.